5

I take both my Honda and Subaru here. While being a tad more pricey, they are efficient and knowledgeable about what they do. I get a diagnostic check over on each new car I buy. That diagnostic saved my wife from a broken steering knuckle this time... You arent just a paycheck when you come here, these guys deserve every penny they charge.

Thank you for your positive remarks, Riley, and we are always happy to work on your vehicles. We appreciate your continued support!

- Endurance Auto Repair and Tire
5

Can't say enough, how satisfied I am with the recent service to my vehicle. I won't go anywhere else!

Thank you for sharing your satisfaction, Tony, and for letting us know we've earned your future business! We look forward to serving you for many miles to come.

- Endurance Auto Repair and Tire
5

I have only had fantastic experiences here at Endurance! The staff is awesome and very helpful! Their prices are fair and they get the job done quickly. This is the only auto shop in Lynchburg that I'll go to now!

Kathleen, we are committed to providing fantastic experiences and we're always here to help in any way we can. Thank you for your kind review and we look forward to caring for your vehicle in the future.

- Endurance Auto Repair and Tire
5

I have always received fantastic service and have referred numerous friends and family since they opened.

Christopher, thank you for your excellent review. Our goal is to provide five-star service for every guest and we look forward to assisting with your future automotive and tire repairs.

- Endurance Auto Repair and Tire
5

Awesome techs at this place, fast turn around on repairs

John, thank you for your positive review. We are always happy to help in any way we can and we look forward to being there for you in the future.

- Endurance Auto Repair and Tire
5

Hubby is so happy with their customer service. Honest, reliable and kind. Thank You!

Lorrie, we aim to uphold the honesty, reliability and kindness of our service and it makes us proud to know we are living up to our high standards. Your satisfaction means a lot and we look forward to caring for your vehicle in the future.

- Endurance Auto Repair and Tire
5

1

Tried to tell me that they have to look at my car before they can fix what I said was wrong with it then got short with me when I said I know what's wrong with it, it's my car that's the only part I haven't replaced then hung up on me. Do NOT recommend

Hi Joe - I am sorry that we were not able to help you today. We are passionate about serving our customers. We do find that it is in the customer's best interested to properly diagnose the vehicle before replacing parts. More often than not, if we replace parts that the customer asked for, this will not repair the vehicle. Given that you have replaced several other parts on the vehicle, we would also want to verify that none of the parts that were previously installed are defective, which could lead you to more costly, potentially unnecessary repairs. We only want to replace or repair the vehicle in a manner that will fix the car properly and perhaps something that had been replaced before needed attention again and may have been covered under warranty rather than spending more money on additional parts. As we would have indicated on the phone, we would be happy to confirm the repair and give you a fair price and our best recommendation as to what needs to be done, but the only way to do this is to actually have the vehicle here. We deeply apologize if the customer service representative that you talked with today sounded short, and, as the owner, I will personally listen to the phone call recording to make sure that you were treated with respect and kindness. Thank you for your feed back, Joe. If you would like to discuss this further please call the shop and ask for Steve or Sarah. ***Edit**After looking at your history of google reviews, it appears that you have left SEVERAL other reviews at the exact same time that you left a review for us. We have listened to phone call records and checked all of our phone logs and have no record of having spoken to you on the phone, nor do we have record of any of our customer service representatives hanging up on anyone. If you called in under a different name, please let us know so we can get to the bottom of this for you.

- Endurance Auto Repair and Tire
5

First time going there as I usually work on my own vehicle at home. Went in for an alignment and state inspection and everything was finished fast and exceeded my expectations. Their customer service is amazing and they are definitely my number one recommendation for anything that you need fixed on your car.

We are glad that you took a chance on us, Zach, and that your first visit was a positive one. Thank you for sharing your experience with us, and please let us know if we can ever assist you again in any way!

- Endurance Auto Repair and Tire
5

4526 Campbell Ave Lynchburg, VA, 24501 (434) 426-6853
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