5

Great place, Awesome customer service. They are honest and go over your car with a fine tooth comb to tell you exactly what the problem is. I definitely plan to use them again.

4

Jenny thank You, I am trying to figure out who you were as the only Vicks haven't been here since 2014. Regardless we aim for a 5 Star next time :-)

- Endurance Auto Repair and Tire
5

5

Customer service was top notch. I was having an inspection done and they kept me updated throughout the process. I was told my brakes failed inspection and was sent photos for proof via text . I was impressed by that. I had a unique issue with the airbag system that is going to take multiple days to repair. I was asked about my transportation needs right away and they accommodated me. The care for the customer is priority at this business. They made sure to get back to me in a reasonable amount of time with pertinent information. My vehicle will definitely be back at this business and I will be recommending Endurance for anyone's vehicle needs.

Alex, we do our best to provide top notch service, and we appreciate your trusting us with your vehicle maintenance needs. Thank you for your recommendation, and we look forward to providing more reliable assistance in the future!

- Endurance Auto Repair and Tire
5

EDIT - See original review below. The owner himself called me up to discuss this issue. Couldn't be happier with the resolve of this group. Above and beyond to fix, and retain. I'm sure I'll be back. They came highly recommended, so new in town I brought my vehicle there. I called ahead of dropping it off and gave the details of what I wanted fixed and investigated. When they sent me their results, they hadn't looked into one of the major things I wanted checked. They indicated it wasn't part of the appointment sheet, despite me asking for it at the initial call. They assured me they'd look into it and we hung of from there. It is now after close of the same day and I haven't received any additional call regarding my vehicle, which I was planning on having back today. I'll make due, but would have appreciated some communication about it.

Ben, proper communication is important to us, as well as offering convenience. We would appreciate the opportunity to help turn your experience around, if you would, please reach out to us at [email protected], along with your contact information and availability, so that we can further allay your concerns. Thank you.

- Endurance Auto Repair and Tire
5

The service was good but a little pricey.

Chris, we appreciate your feedback and please let us know the next time you need assistance with your tire or automotive needs.

- Endurance Auto Repair and Tire
5

Great shop. Took my truck in for several repairs and they worked me into their busy schedule and had it finished ahead of their estimate. Price was to the penny of the original estimate! Great service, good work, I will absolutely be back for all my vehicles.

Thank you for taking a moment to share such an outstanding review, Brandon! We truly appreciate your support, and we can't wait to assist you again!

- Endurance Auto Repair and Tire
5

5

5

This review is past due and a long story but here goes. The professionalism that was shown was superb! I took my vehicle to them to get a timing chain. They fixed my timing chain (in 2 day turnaround, so very fast, quality service). The price that they quoted me vs what their website quoted me was different. They worked with customer service with the website and stood behind the price that the website gave me but get this, the quote I got was not coming up for them theirs was actually cheaper. I was ok with paying the quote I was given as it was still less than the quote not from the site. I paid my quote and they went even further and continued to talk with the customer service department from the website and I was given a refund. I was impressed with the fact that the owner was going above and beyond to make it right! Oh and as an update on my vehicle it was fixed in February or the first week in March and here it is almost June and it is still running as good as it did when I first bought it. I am satisfied that I was able to get my vehicle fixed ans the customer service made the experience better!!

Thank you for highlighting the professionalism shown by our team, Shesso! We strive to provide our guests with superb experiences, and it's excellent to hear that we met the mark for you. If there is anything we can do for you in the future, please don't hesitate to let us know!

- Endurance Auto Repair and Tire
4526 Campbell Ave Lynchburg, VA, 24501 (434) 426-6853
Endurance Auto Repair and Tire is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Endurance Auto Repair and Tire (434) 426-6853 if you have any issues in accessing any area of our website.