You are not a customer - You are Family. I have lived in two places in the past 6 years of my life and both have not been Lynchburg. I have family that lives in town and nearly two years ago when I needed to have new tires, breaks, and a ball joint replaced, Endurance Auto was recommended to me. For the past two years I have either driven up from Blacksburg, VA or out from Richmond, VA to have Endurance do any work on my jeep outside of the standard oil change. Endurance is a small shop that goes above and beyond in every way. Too many times in the past I have had repair shops hike up my bills or find fault in faultless areas to charge me money. I have even had a company purposely break a hose line in order for them to sell some of their overhead inventory. Endurance Auto has made up for every bad dealing with any other business these 10+ years I have been driving and paying to have my vehicle taken care of. Since I have been going to Endurance, whether from Richmond or Blacksburg, they have installed all new tires, 2 oil changes, cleaned my IAC, rotated my tires twice, two inspections (both with failures that needed fixing right away), patching a tire no one else would and doing it in a safe and trustworthy way, installing a 5th tire after one had been defaced and warranty wouldn’t cover it, replaced my ball joints which could have been a defect from the factory… I could extend the list on. Suffice it say that every other auto repair I have been to has quoted me well over the price Endurance would quote and the quality of work at Endurance is far superior. These guys know me by name, and can always strike up a conversation of interest all while completing their work and making me feel like time has been flying by. My last visit – May 12th, 2014 – Endurance needed to order parts to complete my work. Both parts were ordered and brought in within 2 hours. Impressive stuff, especially when no other company has ever rushed a part in to get me home in time. I trust Endurance with my Jeep. The way I drive and the type of vehicle it is sadly means I have to have it repaired more often, but Endurance has always come through for me. The staff is friendly, talkative, knowledgeable and willing to help in any way. I am not saying this would happen, but I am fairly certain if you needed to, say, pick you daughter up at 4PM and your car wouldn’t be ready until 6PM, Steve, the owner, would most likely give you the keys to his own car to do what you need to do. To sum up, this is the best staff I have ever witnessed at an auto shop in every possible way. These are stand up dudes and ladies that will do their very best AND MORE to get your vehicle back to you better than you remember it being. You are not a customer when you enter their shop – you are a friend or even family. You are important. I can’t express enough gratitude to this establishment. Step one foot in their office and read their company statement and background and you will see what I mean. Do yourself a favor and go to Endurance. Everything in this life is a race, and these guys – like their namesake – have the endurance to push through the obstacles; especially because their finish line is their customer’s happiness.