EDIT - See original review below. The owner himself called me up to discuss this issue. Couldn't be happier with the resolve of this group. Above and beyond to fix, and retain. I'm sure I'll be back. They came highly recommended, so new in town I brought my vehicle there. I called ahead of dropping it off and gave the details of what I wanted fixed and investigated. When they sent me their results, they hadn't looked into one of the major things I wanted checked. They indicated it wasn't part of the appointment sheet, despite me asking for it at the initial call. They assured me they'd look into it and we hung of from there. It is now after close of the same day and I haven't received any additional call regarding my vehicle, which I was planning on having back today. I'll make due, but would have appreciated some communication about it.
Ben, proper communication is important to us, as well as offering convenience. We would appreciate the opportunity to help turn your experience around, if you would, please reach out to us at [email protected], along with your contact information and availability, so that we can further allay your concerns. Thank you.
- Endurance Auto Repair and Tire